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Privacy Policy

Last updated:
    21st July 2010
Rightful owner:
Making a claim

Royal Claims Accident Management is dedicated to making sure that your privacy is secured. The policy is designed to inform you of how we gather information required to make your claim, this including incident details, personal details and bank details, etc. How you may approach us regarding the extent of use of the information you provide. Thirdly to reassure you of the process used by Royal Claims in respect to protecting the information provided by you through various means. For instance, in person, by post or via our website, etc.

The information you provide and how it's used

Any information provided by you or requested by one of our representatives is processed in accordance to The Data Protection Act 1998, so it is secured from any unauthorised person. We will ensure that your details do not get passed on to any third-party company, other then our legal team and in cases where a curtersy car is requested, then also the company who provides the curtersy car. Other than these people, our representatives also have access to the details. Any data sent to us through our website "www.royalclaims.co.uk" is protected by use of spam filters and encryption, so no other site or unauthorised person can steal, modify or read the information submitted.

How the information is protected

The internet is not the safest place to send personal details, but we reassure you that the data on our servers are protected by firewall, so only authorise personal can access the server and the data Any information submitted to us, is protected by encryption, so only we can decrypt the information in order to view the details. For all manual or paper based print outs of information or forms are stored securely in a key lock filing cabinet. Plus we have 24hr security sensors around our premises, so it protected by breaking in or theft.

Your permission

By submitting details about yourself through any means provided by us, is giving you consent for us to use the information provided as stated in the privacy policy. At any point if we decided to update the information within the privacy policy, then will ensure that you are aware of this by letting you know through posts on the website or by letter or other means. Continuing use of this service is fully agreeing to the privacy policy.

If you disagree on Royal Claims holding any personal details relating to you, then please do NOT submit the information. Thank You


We respect the information that you provide us and we will not use it in any way to send you marketing materials via fax, telephone, e-mail or post, etc. Unless you give us your consent to send you any marketing materials we have.

Reaching us

If you would like the give your point of view on our service or the Privacy Policy then please do no hesitate to contact us.


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Compensation claim, car accident claim, whiplash injury, work accident,
other personal injury claim.

Regulated by the Claims Management Regulator in repect of regulated claims
management activities CRM 10030 and our registration is recorded on the website

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